Leadership Development Lab
(LDL) Milepost 5
"Empowering Leadership: Bringing out the best so that results exceed high expectations."
Look at what LDL graduates have gained!
Read our Completion Survey Form Comments 16pgs [236 KB]
Why Leadership Training Is Important
Creating "culture change" and implementing a continuous improvement process which results in improved product quality and enhanced customer satisfaction is successful only when all key team members are committed to their own personal growth. After you promote your top performers, then what? Great management skills don't just happen – give your best employees the tools they need to succeed as they increase their contributions to your organization. Cultivate the interpersonal skills required to successfully lead others.
Turbo's Leadership Development Lab (LDL) helps your key team members willingly take the initiative in providing timely feedback and constructive coaching. Your leaders develop the ability to both give and get the authority and responsibility necessary to improve performance at every level. This shared ownership results in improved teamwork, enhanced productivity, and the highest possible quality at the lowest effective cost.
Through a proprietary process that uses team dynamics and intra-group activities, the Leadership Development Lab helps you master the capabilities required in today's tough business environment. You learn to strengthen interpersonal relations, manage stress and successfully perform in a fast-changing environment. You are better equipped to perform as a persuasive communicator, creative problem-solver and focused leader. You develop a take-charge attitude that allows you to initiate with confidence and enthusiasm.
The Leadership Development Lab empowers you to move far beyond your comfort zone as you reach and attain ambitious stretch goals.
Twenty five years of research and the training of well over 100,000 success-minded leaders in the United States and six other countries has identified the key attributes that distinguish empowering leaders. In the past 16 years, the LAB has successfully trained over 3,540 leaders. These key attributes have been incorporated into a process that coaches you through a 5-phase continuous improvement cycle. This unique learning experience develops strengthened self-awareness through classroom participation and the successful application and analysis of leadership principles on the job. The LDL improves communication skills through group speaking, impacts attitudes, strengthens individual resolve and builds teamwork.
The program emphasizes the principles of success and shows you how to put them into action every day. Upon completion of the Lab you have a solid foundation on which to build lifelong professional growth and performance improvement.
The LDL has demonstrated its ability to help empower your team in the following major areas:
- Strengthened Self-Awareness True self-confidence enables leaders to be more decisive, and creative, willing to take the initiative, acknowledge outstanding performance, ask for and make commitments, hold themselves and others appropriately accountable.
- Communication Skill Empowering leaders effectively communicate their ideas with clarity upward to their supervisors and over to those with whom they coordinate. They influence and persuade others for mutual, positive benefits. The LDL fosters a collaborative work environment. Participants develop techniques that enhance personal effectiveness to influence coworkers, customers, superiors, or subordinates. Learning is highly interactive. Through practice during the 10-week program, you improve your skills, not just gain information about communication. You develop new communication habits which enable you to consistently get your point across more effectively.
- Attitude Control "The ability to be a thermostat instead of a thermometer" is our definition of attitude control. Leaders develop the ability to maintain and demonstrate the right attitude under stressful conditions. You gain the skill of rising above circumstances to prevent issues from spiraling downward.
- Empowering Leadership "The ability to bring out the best so results exceed high expectations". Leaders win willing cooperation and engender the desire in others to do what needs to be done. Memorization and practical implementation of the 15 fundamental leadership principles results in permanently improved performance and a culture shift that penetrates the fabric of your organization.
By helping your associates develop and grow in these vital areas, you gain enhanced teamwork, improved communication throughout your organization, and a greater commitment to excellence. The payoff is improved productivity and benchmark performance.
The LDL is divided into three areas of development, providing a logical base to attain the four major objectives listed above.
Sessions One to Five are devoted to building confidence and self-reliance, primarily through a series of successful speaking experiences. As LDL participants master the techniques of effective communication, they change their attitudes toward themselves and begin to speak more convincingly. This increased confidence results in effectively expressing their ideas in every aspect of their jobs. As a result, your team members develop a compelling desire to express their ideas with clarity and conviction.
Additional benefits gained in Sessions One through Five:
| Initiate positive change | Ability to plan and organize |
| Conversational ability | Commit to stretching goals |
| Ability to use visual aids | Awareness of others and their problems |
| Better memory for names and ideas | Manage negative emotion |
| Think on your feet under pressure | Develop coaching skills |
| Improved interpersonal skills | Leverage your successes |
| Greater self-trust | Handle crises confidently |
| Develop evidence and illustrations | Stretch your abilities |
| Communicate clearly and concisely | Repeat patterns of success |
Sessions Six to Eight are devoted primarily to developing motivational ability. LDL participants learn how to gain acceptance of their ideas through the skillful use of time-tested leadership principles. They also learn how to add the motivational ingredient of enthusiasm. These sessions help your team manage greater responsibility and achieve improved results with and through others.
Additional benefits gained in Sessions Six through Eight:
| Coping with stress and tension | Practice smart decision making |
| Improved listening skills | Generate creativity and innovation |
| Train others effectively | Deeper insights into others |
| Give empowering praise | Redirecting poor performers |
| Power of renewed enthusiasm | Group problem solving |
| Winning the cooperation of others | Being more flexible |
| Facilitating teamwork | How to ask for action |
| Feedback to correct shortcomings | Create a cooperative environment |
| Inspire others to "go the extra mile" | Focus on priorities |
| Accept acknowledgement | Process approach to problems |
Sessions Nine and Ten emphasize leadership, combining effective communication and motivation skills. LDL participants learn how to focus on situations that call for sound judgment and decision-making. They also learn how to manage unfulfilled expectations to lead and participate effectively in problem-solving conferences.
Additional benefits gained in Sessions Nine and Ten:
| Leading small groups | Tackle complex challenges |
| Tap the power of motivation | Breaking down communication barriers |
| Mentoring Skills | Introducing new players to the team |
| Unselfish commitment to others | Objective self-appraisal |
| Greater organizational ability | Accepting problems as challenges |
| Build team consensus |
Each participant receives a 127-page manual and the reference books Empowering Leadership, Making Moments Matter, Repeat Business, and Communicating For Results. Awards are given at each of the ten sessions and a framed diploma for participants who successfully complete the program by attending and successfully participating in a minimum of eight of the ten sessions.
Graduates of the LDL are empowered and committed to continuous self-improvement. Through successful LAB participation, they achieve goals, become more effective, productive, and innovative. They make valuable contributions to the success of your organization now and in the future.
Here's an email we received from a recent LDL graduate:
I greatly appreciated the reminders and updates you sent out to us each week of the leadership lab we just completed. It was nice to be able to count on having it available in my e-mail during the week when I didn't have my binder with me.
I also wanted to say how much I’ve appreciated the coaching and feedback I received during the last ten weeks. The format and repetition in this leadership training made such a difference in being able to put the great ideas and concepts into practical, daily use.
In my previous position my mill manager provided me with feedback about how my hard work and technical skill were not getting the results I wanted because of my reticence in speaking out in management meetings and other unfamiliar situations. While I valued his feedback, I found it very difficult to change this part of my performance and my confidence seemed to keep eroding. The Turbo leadership training certainly came at a great time for me and showed me that learning to communicate well is not so very different from learning new technical skills.
Accounting Manager
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GRADUATIONS
another very successful class Graduated on March 27, 2007









Meaningful and continuous improvements in operational processes, which result in improved product quality and enhanced customer satisfaction, can occur only in an environment where those who impact the processes are empowered themselves, and involved in their own personal continuous improvement process.

Gale Lasko
GM of the Lamb's Thriftway stores
"We feel very confident about our ability to not only successfully compete for our market share but to expand our market share with new approaches to meeting market needs.
Thank you again, we look forward to your continuing help as we explore additional ways to help all of our managers grow and expand their capabilities to meet our customer's needs."







